Investment Year

2019

Website
Details

RateIt is the easiest and most delightful way to gather ‘in-the-moment’ NPS and feedback. They are the market leader in capturing what customers think and feel while they’re in the moment. They do this via our beautiful tablet app that gets super high engagement, physical unique tokens or simply by phone, giving you a clear view of your CX at every interaction.

Rationale

RateIt is a world leader in customer experience and Michael, RateIt’s CEO, has built a beautiful product, an amazing team and raving clients, which include Adidas, Toyota, Fitness First, BP, Mitre 10, Pandora and many more. We are proud to be included in their cap table and help with introductions to our network.

Check out their No1. in the world Customer Experience Podcast:
https://omny.fm/shows/customerexperienceleaders